Security
Oru aapke paison ka data kaise safe rakhta hai.
Seedhi baatein, simple language mein. Sab kuch hamari privacy policy se hai, jismein poori detail hai.
Facts
Oru paise move nahi kar sakta
Uska aapke bank account tak koi access nahi hai, aur woh kabhi OTP, PIN, password ya card number nahi maangta. Woh sirf wahi padhta hai jo aap bhejte ho, aur bank alerts jo aap khud forward karna chunte ho.
Bank alert se sirf kaam ki cheezein
Har alert se Oru amount, shop ya bhejne wala, date aur bank rakhta hai, saath mein email ka sender aur subject. Email khud nahi rakha jaata.
Aapka data kahan rehta hai
Database (Supabase) aur servers (Vercel) Mumbai mein hain. Bank alert emails Cloudflare se aate hain. Chat Telegram par chalti hai, notifications Google pahunchata hai, aur is site ka contact form Web3Forms se jaata hai. Data aate-jaate aur rakhe hue, dono waqt encrypted rehta hai.
Aapke messages aur voice notes padhne wala AI
Oru ke replies Anthropic ke AI model se aate hain, aur Groq voice notes ko text mein badalta hai. Dono America mein hain, isliye aapke messages aur voice notes India ke bahar process hote hain. Koi message, bank email ya statement Anthropic ko jaane se pehle Oru aapka naam, phone number, email address, aur Aadhaar, PAN, card aur account number hata deta hai. Photos jaisi hain waisi hi bheji jaati hain. Voice notes ko pehle Groq text mein badalta hai, aur Anthropic ko sirf woh text milta hai, usi tarah details hata kar. Groq ko sirf voice note jaata hai, aur Oru audio kabhi nahi rakhta. Anthropic ki terms use is data pe AI train karne ki permission nahi deti.
Ise kaun dekh sakta hai
Sirf Oru chalane wale log. Aapki madad ke liye wo aapke account ki details dekh sakte hain, jaise naam, plan aur kitni entries hain. Wo aapki chats nahi padhte. Aapka bheja feedback, aur wo bank messages jo aap naye bank ko samajhne ke liye share karte hain (numbers chhupa ke), wo dekhte hain.
Delete my data, kabhi bhi
Say “delete my data” in the chat, or tap Delete my data in the dashboard, and your account and everything linked to it is erased. It can't be undone. A record of what happened and when, with no amounts, names or messages, is kept for a year, as the privacy policy explains. Send /disconnect to stop email reading at once.
Agar kuch gadbad ho
Oru security incidents ki report 6 ghante ke andar CERT-In, India ki cyber security agency, ko karta hai, jaisa Indian law kehta hai. Agar kisi breach ka asar aap pe padta hai, toh hum aapko bina der kiye batate hain.
Fake Oru kaise pehchaanein
Telegram pe asli Oru sirf @heyoru_bot hai. Woh tabhi baat karta hai jab aap chat shuru karte ho, aur kabhi OTP, PIN, password ya card number nahi maangta. Agar Oru hone ka daava karne wala koi account aisa kare, toh woh hum nahi hain. Jaise jaise Oru WhatsApp aur apne apps pe aayega, har official channel isi page pe likha jaayega.
Apne data se jude sawaal ya shikayat: privacy@heyoru.com, jo hamare Grievance Officer, Deepak Carpenter, BaseNovo Technologies, tak pahunchta hai.