Your data
Delete my data
Oru, by BaseNovo Technologies. You can erase your Oru account and everything in it at any time. There are four ways, and each does the same thing.
In the Oru app
Open More, then Account, then tap Delete my data.
On this website
Log in to the dashboard, open the account menu and choose Delete my data. Open the dashboard
In chat
Say “delete my data” to Oru, in the app or in Telegram, and confirm.
By email, without the app
Write to privacy@heyoru.com from any address with the mobile number or Telegram name on the account. We check it is you, then erase it. We acknowledge within 7 days and finish within one month.
What is erased
Your account and everything linked to it: entries, bills, budgets, goals, notes, settings, your consent records, your mobile number and your phone's notification token. It is erased on every device and can't be undone.
What is kept, and for how long
For one year, only a record of what happened and when, such as “account deleted” and a date. It is stored under a one-way code that is not your id, with no amounts, names or messages. After a year it is erased too. The privacy policy explains why.
What stays on your side
Messages already in your Telegram chat stay in Telegram. Delete the chat there to remove them. If you set up Gmail forwarding or a bank SMS automation, turn it off on your side. Oru ignores anything that still arrives.
Delete only some things
- Any single entry: delete it in the app's Entries, in the dashboard, or by telling Oru in the chat.
- Bank SMS: turn it off in the app's More screen, or send /sms off to Oru. Nothing more is read or sent.
- Notifications: turn them off in the app's More screen or the dashboard's account menu. Oru stops sending them.
- Bank email: send /disconnect to Oru and email reading stops at once.
Questions: privacy@heyoru.com